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Freshservice

Sourcing.sh is the data index that brings business context to your ITSM. Integrated with Freshservice, it enriches each incident and request with verified data. Your IT teams handle tickets with the right context.

Study the connection to FreshserviceSee Freshservice ↗

What Sourcing.sh communicates with Freshservice

Send the data

sourcing.sh pushes companies, profiles and fresh offers into your tool.

Refresh the data

Your records are re-crawled and updated continuously — the data no longer dies.

Send signals

Position changes, recruitments, hiring and timing signals pushed to your agents.

The index enriches Freshservice tickets, requesters and records with company context: industry, workforce, location, recent signals. This up-to-date data powers automated prioritization, routing, and workflows, keeping customer baselines consistent for your agents and AI assistant.

This record describes a compatibility to study. Availability, data exchanged, required rights and any costs are confirmed before activation. General API and webhooks require Scale.

Your workflow

The right data. The right action.

New information, a detected change or a record to complete: your agent checks the data and applies the rules you defined.

Create a record, update approved fields or request human approval: you stay in control before data reaches your tool.

Define my workflow

How it works

  1. 01

    Frame the connection to Freshservice

    Confirm compatible objects and necessary rights: OAuth, API key or export.

  2. 02

    Define exchanges

    Choose the fields to complete and the update rules in Freshservice.

  3. 03

    Plan the checks

    Choose the cadences and actions to trigger when a change is detected.

Discover the API

Your next step

Turn data into action.

Find the right contacts, keep your data up to date and connect your tools.

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