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Support · Integration

Kayako

Sourcing.sh is the data index that gives business context to your unified support. Integrated into Kayako, it enriches each conversation with verified data. Your agents follow the customer journey with the right lighting.

Study the connection to KayakoSee Kayako ↗

What Sourcing.sh communicates with Kayako

Send the data

sourcing.sh pushes companies, profiles and fresh offers into your tool.

Refresh the data

Your records are re-crawled and updated continuously — the data no longer dies.

Send signals

Position changes, recruitments, hiring and timing signals pushed to your agents.

The index adds the context of their company to Kayako conversations and users: sector, size, country, activity signals. These up-to-date attributes complete the unified view of the customer, facilitate prioritization by account and enable contextualized responses, without external search by agents.

This record describes a compatibility to study. Availability, data exchanged, required rights and any costs are confirmed before activation. General API and webhooks require Scale.

Your workflow

The right data. The right action.

New information, a detected change or a record to complete: your agent checks the data and applies the rules you defined.

Create a record, update approved fields or request human approval: you stay in control before data reaches your tool.

Define my workflow

How it works

  1. 01

    Frame the connection to Kayako

    Confirm compatible objects and necessary rights: OAuth, API key or export.

  2. 02

    Define exchanges

    Choose the fields to complete and the update rules in Kayako.

  3. 03

    Plan the checks

    Choose the cadences and actions to trigger when a change is detected.

Discover the API

Your next step

Turn data into action.

Find the right contacts, keep your data up to date and connect your tools.

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