Support · Integration
Kustomer
Sourcing.sh is the data index that gives business context to your support CRM. Integrated into Kustomer, it enriches each customer timeline with verified data. Your agents have a complete view, whatever the channel.
What Sourcing.sh communicates with Kustomer
Send the data
sourcing.sh pushes companies, profiles and fresh offers into your tool.
Refresh the data
Your records are re-crawled and updated continuously — the data no longer dies.
Send signals
Position changes, recruitments, hiring and timing signals pushed to your agents.
The index feeds Kustomer customers and conversations with the context of their business: sector, workforce, location, activity signals. This up-to-date data strengthens the unified customer view, refines routing and automation rules, and enables personalized responses across channels.
This record describes a compatibility to study. Availability, data exchanged, required rights and any costs are confirmed before activation. General API and webhooks require Scale.
Your workflow
The right data. The right action.
New information, a detected change or a record to complete: your agent checks the data and applies the rules you defined.
Create a record, update approved fields or request human approval: you stay in control before data reaches your tool.
New or more recent data
Our index and partner indexes
Create a record
Update
Human approval
Kustomer
Data in your tool
Workflow to configure with your team
How it works
- 01
Frame the connection to Kustomer
Confirm compatible objects and necessary rights: OAuth, API key or export.
- 02
Define exchanges
Choose the fields to complete and the update rules in Kustomer.
- 03
Plan the checks
Choose the cadences and actions to trigger when a change is detected.
Your next step
Turn data into action.
Find the right contacts, keep your data up to date and connect your tools.