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Support · Integration

LiveAgent

Sourcing.sh is the AI agent data index that brings business context to your LiveAgent exchanges. It enriches tickets, chats and calls with verified data. Your agents know the customer before responding.

Study the connection to LiveAgentSee LiveAgent ↗

What Sourcing.sh communicates with LiveAgent

Send the data

sourcing.sh pushes companies, profiles and fresh offers into your tool.

Refresh the data

Your records are re-crawled and updated continuously — the data no longer dies.

Send signals

Position changes, recruitments, hiring and timing signals pushed to your agents.

The index enriches LiveAgent tickets and contacts with company context: sector, workforce, location, recent signals. Across chat, email, and call center, this up-to-date data helps prioritize key accounts, route requests, and personalize responses without manual searching.

This record describes a compatibility to study. Availability, data exchanged, required rights and any costs are confirmed before activation. General API and webhooks require Scale.

Your workflow

The right data. The right action.

New information, a detected change or a record to complete: your agent checks the data and applies the rules you defined.

Create a record, update approved fields or request human approval: you stay in control before data reaches your tool.

Define my workflow

How it works

  1. 01

    Frame the connection to LiveAgent

    Confirm compatible objects and necessary rights: OAuth, API key or export.

  2. 02

    Define exchanges

    Choose the fields to complete and the update rules in LiveAgent.

  3. 03

    Plan the checks

    Choose the cadences and actions to trigger when a change is detected.

Discover the API

Your next step

Turn data into action.

Find the right contacts, keep your data up to date and connect your tools.

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