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Support · Integration

SolarWinds Service Desk

Sourcing.sh is the data index that gives business context to your service desk. Integrated with SolarWinds Service Desk, it enriches each incident with verified data. Your IT teams handle requests with full knowledge of the facts.

What Sourcing.sh communicates with SolarWinds Service Desk

Send the data

sourcing.sh pushes companies, profiles and fresh offers into your tool.

Refresh the data

Your records are re-crawled and updated continuously — the data no longer dies.

Send signals

Position changes, recruitments, hiring and timing signals pushed to your agents.

The index enriches SolarWinds Service Desk incidents and requesters with company context: industry, workforce, location, recent signals. This up-to-date data powers prioritization, routing, and automation rules, and provides agents with trusted context without manual searching.

This record describes a compatibility to study. Availability, data exchanged, required rights and any costs are confirmed before activation. General API and webhooks require Scale.

Your workflow

The right data. The right action.

New information, a detected change or a record to complete: your agent checks the data and applies the rules you defined.

Create a record, update approved fields or request human approval: you stay in control before data reaches your tool.

How it works

  1. 01

    Frame the connection to SolarWinds Service Desk

    Confirm compatible objects and necessary rights: OAuth, API key or export.

  2. 02

    Define exchanges

    Choose the fields to complete and the update rules in SolarWinds Service Desk.

  3. 03

    Plan the checks

    Choose the cadences and actions to trigger when a change is detected.

Your next step

Turn data into action.

Find the right contacts, keep your data up to date and connect your tools.