Support · Integration
Spiceworks
Sourcing.sh is the data index that brings business context to your Spiceworks helpdesk. It enriches each ticket with verified data. Your IT teams process requests with the right level of information.
What Sourcing.sh communicates with Spiceworks
Send the data
sourcing.sh pushes companies, profiles and fresh offers into your tool.
Refresh the data
Your records are re-crawled and updated continuously — the data no longer dies.
Send signals
Position changes, recruitments, hiring and timing signals pushed to your agents.
The index enriches Spiceworks tickets and contacts with the context of the requester's company: sector, workforce, location, recent signals. This up-to-date data helps prioritize requests, direct tickets, and personalize responses, without manual searching by agents.
This record describes a compatibility to study. Availability, data exchanged, required rights and any costs are confirmed before activation. General API and webhooks require Scale.
Your workflow
The right data. The right action.
New information, a detected change or a record to complete: your agent checks the data and applies the rules you defined.
Create a record, update approved fields or request human approval: you stay in control before data reaches your tool.
New or more recent data
Our index and partner indexes
Create a record
Update
Human approval
Spiceworks
Data in your tool
Workflow to configure with your team
How it works
- 01
Frame the connection to Spiceworks
Confirm compatible objects and necessary rights: OAuth, API key or export.
- 02
Define exchanges
Choose the fields to complete and the update rules in Spiceworks.
- 03
Plan the checks
Choose the cadences and actions to trigger when a change is detected.
Your next step
Turn data into action.
Find the right contacts, keep your data up to date and connect your tools.