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Support · Integration

Zammad

Sourcing.sh is the data index that brings business context to your Zammad helpdesk. It enriches each ticket with verified data. Your teams maintain customer context, even in open source.

Study the connection to ZammadSee Zammad ↗

What Sourcing.sh communicates with Zammad

Send the data

sourcing.sh pushes companies, profiles and fresh offers into your tool.

Refresh the data

Your records are re-crawled and updated continuously — the data no longer dies.

Send signals

Position changes, recruitments, hiring and timing signals pushed to your agents.

The index enriches Zammad tickets and organizations with the context of the requester's company: sector, workforce, location, recent signals. This up-to-date data powers automated prioritization, routing, and triggers, and provides agents with trusted context without manual searching.

This record describes a compatibility to study. Availability, data exchanged, required rights and any costs are confirmed before activation. General API and webhooks require Scale.

Your workflow

The right data. The right action.

New information, a detected change or a record to complete: your agent checks the data and applies the rules you defined.

Create a record, update approved fields or request human approval: you stay in control before data reaches your tool.

Define my workflow

How it works

  1. 01

    Frame the connection to Zammad

    Confirm compatible objects and necessary rights: OAuth, API key or export.

  2. 02

    Define exchanges

    Choose the fields to complete and the update rules in Zammad.

  3. 03

    Plan the checks

    Choose the cadences and actions to trigger when a change is detected.

Discover the API

Your next step

Turn data into action.

Find the right contacts, keep your data up to date and connect your tools.

Book a demo