Support · Integration
Zendesk
Sourcing.sh is the data index that feeds your AI agents in a verified business context. Connected to Zendesk, it transforms each ticket into a conversation informed by up-to-date data. Your teams know who they are talking to before they even respond.
What Sourcing.sh communicates with Zendesk
Send the data
sourcing.sh pushes companies, profiles and fresh offers into your tool.
Refresh the data
Your records are re-crawled and updated continuously — the data no longer dies.
Send signals
Position changes, recruitments, hiring and timing signals pushed to your agents.
The index automatically enriches Zendesk tickets and organizations with the requester's business context: industry, workforce, location, recent activity signals. Agents and response bots have a reliable and refreshed firmographic view, which accelerates qualification, improves prioritization by account and avoids back and forth to understand the customer.
This record describes a compatibility to study. Availability, data exchanged, required rights and any costs are confirmed before activation. General API and webhooks require Scale.
Your workflow
The right data. The right action.
New information, a detected change or a record to complete: your agent checks the data and applies the rules you defined.
Create a record, update approved fields or request human approval: you stay in control before data reaches your tool.
New or more recent data
Our index and partner indexes
Create a record
Update
Human approval
Zendesk
Data in your tool
Workflow to configure with your team
How it works
- 01
Frame the connection to Zendesk
Confirm compatible objects and necessary rights: OAuth, API key or export.
- 02
Define exchanges
Choose the fields to complete and the update rules in Zendesk.
- 03
Plan the checks
Choose the cadences and actions to trigger when a change is detected.
Your next step
Turn data into action.
Find the right contacts, keep your data up to date and connect your tools.